Sobre o curso
Develop practical emotional intelligence skills to lead with empathy and clarity. The course focuses on self-awareness, social awareness, and relationship management for everyday leadership challenges.
Participants practice frameworks for feedback, conflict resolution, and stress management to improve team dynamics.
Conteúdo do curso
Introduction to Emotional Intelligence (EI)
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Understanding EI and Its Importance
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Self-Awareness and Self-Regulation
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Emotional Triggers and Responses
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Conduct a Personal EI Assessment
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EI Basics
Social Awareness & Empathy
Relationship Management
EI in Leadership Decision-Making
Developing EI in Your Organization
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